The UK Customer Experience Awards are now open for 2024
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The UK Customer Experience Awards are now open for 2024

The UK Customer Experience Awards are one of the most highly regarded customer experience awards for both B2B and B2C businesses. These annual awards represent the ‘biggest celebration of customer experience in the UK’, and winning can prove to be a real springboard to future success. The UK Customer Experience Awards™ is living proof that…

The Secret to Writing Winning Entries: Showcasing the Hero

The Secret to Writing Winning Entries: Showcasing the Hero

I previously shared our techniques for becoming the ‘guide’ when it comes to creating engaging award entries. But here’s another position you can take, depending on your business, and the award… This time it’s the ‘Hero’ – because secretly, just like Bonnie (Tyler), judges are on the lookout for entries that resonate on a personal…

Lloyds Bank British Business Excellence Awards Open for 2024

Lloyds Bank British Business Excellence Awards Open for 2024

The Lloyds Bank British Business Excellence Awards are open for 2024! And we are delighted to be a partner of the awards for yet another year. The awards celebrate the resilience, innovation, and creativity of British businesses. They are one of the most prestigious and largest business awards in the UK and are considered by…

The Great British Entrepreneur Awards 2024 now open
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The Great British Entrepreneur Awards 2024 now open

Entries for the Great British Entrepreneur Awards (GBEA) are now open. Sponsored by Allica Bank, these awards recognise the achievements of outstanding and innovative entrepreneurs from all industry sectors. The awards were founded by Francesca James in 2012, in that time she has established a thriving community with over 50,000 entrepreneurs, including Steven Bartlett, Tej…

International Women’s Day 2024: Recognising Women in Business Through the Power of Awards
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International Women’s Day 2024: Recognising Women in Business Through the Power of Awards

It was a real pleasure to speak at the International Women’s Day event held by City Girl Network event at PLATF9RM in Brighton last week. One of the insights I shared was the need for more women to be recognised for their achievements. The 80/20 split in favour of men being nominated for awards in…

Why Showing Love to Your Customers is the Key to Winning Big

Why Showing Love to Your Customers is the Key to Winning Big

In today’s fiercely competitive market, customer experience (CX) isn’t just a buzzword—it’s the cornerstone of business success. As an international judge, I have seen firsthand how companies that go the extra mile in showing love to their customers don’t just retain loyalty; they turn customers into vocal advocates. But how do you turn this dedication…

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