UK Customer Experience Awards 2021
UK Customer Experience Awards 2021

The 2021 UK Business Awards will recognise the organisations, teams and individuals that are shaping the future of British business and enterprise.

Now is your chance to get involved and showcase the excellent work that your company or organisation has achieved.

With 26 categories ranging from ‘Best New Business' and ‘Best Marketing or PR Agency', to ‘Best Customer Experience' and ‘Best Sustainability Initiative', there are categories to suit all.

This year, there is a focus on how businesses have coped with the pandemic and the Brexit transition period. If you have overcome these challenges with great success and innovation, you might be interested in categories such as ‘Best Business Response to the Crisis' or ‘Best Brexit Business Response'.

Also, new for 2021, you only need to submit a written entry, which will make up 100% of your score. In past years, finalists have had to present live to the judges, so if presenting live isn’t your strong suit, then this year could be the time for you to enter!


Read the full list of categories here:

Discipline Specific Categories

  • Business Transformation
  • Product Development
  • Best Place to Work
  • Health and Wellbeing
  • Best Brexit Business Response
  • Best Customer Experience
  • Maggie Colman Customer Service Award
  • Best New Business
  • Best Business Response to the Crisis
  • Diversity and Inclusion Program
  • Best Sustainability Initiative
  • Best Website or App
  • Best Online Business
  • Best Online Event

Industry Heroes Categories

  • Computer Software and Information Technology Services
  • Home Delivery
  • Logistics and Supply Chain
  • Best Marketing or PR Agency
  • E-Learning
  • E-Commerce
  • Financial Services, Banking and Insurance
  • Healthcare Services
  • Outsourcing

Business Heroes In A Crisis categories

  • Team of the Year
  • Leader of the Year
  • Heroes in a Pandemic


Entries Open: NOW
Super Early Bird Deadline: Saturday 26th March
Early Bird Deadline: Saturday 7th May
Final Entry Deadline: Saturday 21st May
Awards Finals: Friday 8th July

All micro-businesses and start-ups less than three years old can enter two categories FREE of charge until the Super Early Bird deadline on 26th March 2021.

Click here for more information on the UK Business Awards, and good luck to all entrants!


If you would like some support with your entries, we are here to help.

We can take care of your entries from start to finish, working with you to choose the best category, put together the best story to score highly with the judges, and to provide expert insights throughout.

Get in touch today to find out how we can support you to win.

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