Institute of Customer Services UK Customer Satisfaction Awards

The UK’s most prestigious Customer Service Awards – run by the professional body for customer service

The Institute of Customer Services UK Customer Satisfaction Awards Experience

About Us

The UK’s most prestigious customer service awards.

The Institute of Customer Services UK Customer Satisfaction Awards recognise and celebrate the individuals and organisations consistently demonstrating service excellence. They are an opportunity for your organisation to gain recognition, enhance its reputation and celebrate the hard work of your teams.

UK Customer Satisfaction Awards are free to enter and open to all, member finalists receive one free place to the Awards ceremony, non-member finalists receive one free place with purchase of one or more additional places. Free places are limited to one maximum per organisation.

There are 18 categories covering all aspects of customer service, including; Best Customer Satisfaction Strategy, Customer Focus (SME or Large), Best Application of Technology, Employee Engagement Strategy, and Trusted Quality Provider to name a few.

Institute of Customer Services UK Customer Satisfaction Awards Winners, Finalists & Presenters Photo Gallery

Institute of Customer Services UK Customer Satisfaction Awards Contact Details


Awards FAQs

If there’s anything you’re unsure of, please ask using the contact form below, we’re here to help!..

The UK Customer Satisfaction Awards are a chance to showcase your organisation’s commitment to service excellence and be recognised for your tenacity, creativity, and innovation. The deadline for entry submissions is 18 October 2024.

The UK Customer Satisfaction Awards are free to enter and open to both members and non-members.

Our UK Customer Satisfaction Awards are free to enter for both members and non-members.

Yes, our panel of judges sign a legally-binding NDA.

Almost invariably no – shortlisting takes place immediately following the deadline.

Members will receive one free invitation to the awards ceremony and non-members will receive one free invitation when at least one other ticket is purchased – (limited to one maximum per organisation).

Yes: tables (of 10) will be for sale, on first come first served basis!

Absolutely! An award win is a valuable marketing asset, and writing a press release will allow you to leverage this exceptional achievement in promotional materials, social media and on your website for increased brand awareness and visibility.

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Institute of Customer Services UK Customer Satisfaction Awards


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