International Customer Experience Awards (ICXA)
Recognising initiatives from any organisation: public or private, SMEs or large corporations, B2B and B2C who have done great work to improve the customer experience.
This year’s International Customer Experience Awards® has 26 categories, each celebrating a particular aspect of CX excellence.
The categories are divided into four main sections:
• CX Classics
• CX Spotlight
• EX Spotlight
• CX Professionals
Each company can enter up to 10 categories, with one or multiple initiatives.
There are plenty of reasons to enter:
• Incredible opportunities for brand placement.
• Excellent networking potential with CX professionals and judges from a wide selection of industries.
• A select audience of high-ranking decision-makers and long-standing professionals.
• Specific occasions designed for networking, such as a conference on the day of the Ceremony and open presentations on the Finals.
• Chance to see what world-leading companies are up to and their current needs.

