European Contact Centre and Customer Service Awards
The European Contact Centre and Customer Service Awards Experience
About The Awards
In their 25th year, the award-winning European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest awards programme in the European customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
The awards are highly regarded for its robust judging process and recognise organisations that continually innovate to improve the customer experience, value their people and operate efficiently and effectively.
ECCCSA winners often liken the achievement to ‘winning an Oscar’, highlighting just how respected, credible and prestigious the ECCCSA’s have become in raising the profile of the customer contact operation, its capabilities and its stars.
Winners will be announced at Evolution, in Central London, on Tuesday 25 November 2025 at a spectacular Awards Evening.
Awards Scale
Awards Industries
Awards Types
Accepts Entries From
Entry Fee
average
Presentation Stage
Yes